Privacy Policy
Last updated: 24 August 2026
MultiQuoteTime respects your privacy and is committed to protecting your personal data. This policy explains how we look after your personal data when you use our website (multiquotetime.co.uk), what we do with it, and what rights you have under the UK GDPR and the Privacy and Electronic Communications Regulations.
1. Who we are
multiquotetime.co.uk is operated by Multiquotetime Ltd, registered in England and Wales, company number 14048779. Registered office: Floor 2, 50 Princes Street, Ipswich, Suffolk, IP1 1RJ.
Multiquotetime Ltd is the controller for the personal data described in this policy (referred to as “we”, “us” or “our” below).
Our regulatory status
Multiquotetime Ltd is an Introducer Appointed Representative (IAR), reference number 979020, and has been since 15 July 2022. You can check our entry on the Financial Services Register at register.fca.org.uk.
An Introducer Appointed Representative acts on behalf of a principal firm that is authorised by the Financial Conduct Authority. Our principal firm(s):
- Seopa Ltd
- Policy Link Ltd, trading as iRevolution Connect, FCA reference number 916480
We are not authorised to give advice or make recommendations, and we do not arrange or administer insurance policies. Our role is to introduce you to an authorised firm, who then deals with your quotation directly.
Contact details
- Email: privacy@multiquotetime.com
- Post: Data Protection, Multiquotetime Ltd, Floor 2, 50 Princes Street, Ipswich, Suffolk, IP1 1RJ
2. Our two roles, and why it matters
Depending on which route you take through our website, your data is handled in one of two different ways. This affects who is responsible for it and who you would contact about it.
| Route | What happens to your data |
|---|---|
| Comparison journeys Most quote journeys on this site, where you are taken into a comparison system run by our partner. |
You complete the form on their system, not ours. They are the controller for what you enter there, and their privacy policy applies. We receive only limited technical information about the referral. |
| Our own quote forms Including the non-standard car insurance form for kit cars, imports, Q-plates and modified vehicles. |
You complete the form on our website and we store your answers. We are the controller for that data, and we pass it to the broker named in section 6. |
Sections 3 to 10 below describe what we do with data we hold ourselves, which means the second route plus the technical data we collect from anyone who visits the site.
3. The data we collect
Personal data means any information from which a living individual can be identified.
| Category | What it includes |
|---|---|
| Identity data | Title, first name, surname, date of birth. |
| Contact data | Postal address, postcode, email address, telephone number. |
| Vehicle data | Registration, Q plate or chassis/VIN number, make, model, year of manufacture, estimated value, and how the vehicle is used. |
| Policy data | Level of cover required, policy start date, number of drivers, no claims bonus, licence type and how long it has been held. |
| Claims data | Whether you have had accidents or losses in the last five years. |
| Technical data | IP address, browser type and version, time zone, operating system and platform. |
| Usage data | How you use our website, including which pages you view. |
| Marketing and communications data | Your preferences for receiving communications from us. |
What we do not collect
We do not collect special category data, meaning information about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, health, genetics or biometrics.
We also do not ask about criminal convictions. Insurers need that information, so the broker will ask you directly when they speak to you, but we neither collect nor store it.
Children
Our website and services are not intended for children, and we do not knowingly collect data relating to anyone under 17.
4. How we collect it
- Directly from you when you complete one of our own quote forms, or contact us by email.
- Automatically as you use the website, through cookies, server logs and similar technologies.
- From analytics providers, who tell us how the website is being used.
5. How we use it
| Purpose | Data used | Lawful basis |
|---|---|---|
| To pass your details to an insurance broker so they can contact you with a quotation | Identity, contact, vehicle, policy, claims | Your consent, given when you submit the quote form |
| To respond to enquiries you send us | Identity, contact | Legitimate interests, answering people who contact us |
| To send you a renewal reminder, if you have opted in | Identity, contact, marketing and communications | Your consent |
| To operate, secure and improve the website | Technical, usage | Legitimate interests, running our business, site security, preventing fraud |
| To keep records required by law and to handle complaints | All categories | Legal obligation, and legitimate interests in establishing or defending legal claims |
Marketing
We will only send you marketing or renewal reminders if you have asked us to. You can stop them at any time by emailing privacy@multiquotetime.com or using the unsubscribe link in any message we send.
We will not share your personal data with any third party for that third party’s own marketing purposes without your express opt-in consent.
Withdrawing consent
Where we rely on your consent you can withdraw it at any time by contacting us. This does not affect the lawfulness of anything we did before you withdrew it. Once your details have been passed to a broker, that broker becomes responsible for the data they hold, so you would need to contact them directly as well.
6. Who we share it with
When you complete one of our own quote forms, we pass your details to an FCA authorised insurance broker so they can contact you and provide a quotation. They will contact you by telephone and/or email.
Depending on the product, you will be introduced to one of the following authorised firms:
- Seopa Ltd and Policy Link Ltd (trading as iRevolution Connect), our principal firms, for comparison journeys
We also use service providers who process data on our instructions only, in the following categories:
- Website hosting and website security providers
- Backup providers
- Website analytics providers
- Email delivery providers
We may also disclose your data where we are legally required to do so, including to the Financial Conduct Authority, our principal firm, HM Revenue & Customs, law enforcement, or in connection with the prevention of fraud.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not permit our service providers to use your personal data for their own purposes.
7. International transfers
Some of our service providers, such as our analytics providers, may store or process data outside the United Kingdom. Where that happens we rely on an approved safeguard, such as UK adequacy regulations, the UK International Data Transfer Agreement, or the UK Addendum to the EU Standard Contractual Clauses.
8. Security
We have appropriate security measures in place to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We limit access to those who have a business need to know.
We have procedures to deal with any suspected personal data breach and will notify you and the Information Commissioner’s Office where we are legally required to do so.
9. How long we keep it
We keep your personal data only for as long as necessary for the purposes we collected it for, including to meet legal, regulatory, tax or accounting requirements.
| What we hold | How long we keep it |
|---|---|
| Quote enquiries submitted through our own forms | 24 months, then deleted. That covers a renewal cycle and the window in which a query might arise. |
| Emails and enquiries you send us | 3 years, to meet record keeping expectations for complaints and disputes. |
| Marketing preferences | For as long as you remain subscribed. If you unsubscribe we keep a minimal record on a suppression list so we do not contact you again. |
| Website analytics and technical data | Aggregated or deleted within 26 months. |
| Records relating to an unresolved complaint or a possible legal claim | Until the matter is resolved, then in line with the periods above. |
10. Your rights
Under UK data protection law you have the right to:
- Be informed about how we use your data, which is what this policy is for
- Access the personal data we hold about you
- Rectification, having inaccurate or incomplete data corrected
- Erasure, asking us to delete data where there is no good reason for us to keep it
- Restrict processing in certain circumstances
- Data portability, receiving your data in a machine readable format
- Object to processing based on our legitimate interests, and to direct marketing at any time
- Withdraw consent at any time where we rely on it
- Rights relating to automated decision making and profiling
To exercise any of these, email privacy@multiquotetime.com.
You will not have to pay a fee. We may charge a reasonable fee, or refuse, if a request is clearly unfounded, repetitive or excessive. We may ask for information to confirm your identity before we act, so that personal data is not disclosed to anyone who has no right to receive it.
We aim to respond to all legitimate requests within one month. If a request is complex, or you have made several, it may take longer and we will let you know.
If you want to access or delete data you submitted inside a partner’s comparison system, you will need to contact that partner directly, as they are the controller for it.
11. Cookies
We use cookies and similar technologies to make the website work, to keep it secure, and to understand how it is used. Full details are in our Cookie Policy, and you can review or change your preferences at any time using the cookie settings link on our website.
You can also set your browser to refuse all or some cookies. If you disable cookies, some parts of this website may not work properly.
12. Complaints
If you are unhappy with how we have handled your personal data, please contact us first at privacy@multiquotetime.com so we have the chance to put it right.
You also have the right to complain to the Information Commissioner’s Office, the UK supervisory authority for data protection:
- Website: ico.org.uk
- Telephone: 0303 123 1113
- Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
13. Changes to this policy
We keep this policy under review and will publish any updates on this page. Please keep us informed if your personal data changes.