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Haven Taxi Insurance – Compare & Save Today

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Why Compare With Us About Haven Policy Types Accident Guide Driving Abroad Reviews Make a Claim Contact Numbers FAQs

Why compare HavenTaxi & Car insurance with MultiQuoteTime?

MultiQuoteTime understands how time-consuming and sometimes frustrating it can be to get multiple insurance quotes from a range of taxi insurance providers—especially when your time is limited.

That’s why MultiQuoteTime provides you with fast access to multiple quotes, with the option to filter results to only those that meet your insurance requirements. Get started by simply completing one easy form to obtain multiple quotes – and it’s 100% free!

Getting multiple quotes through MultiQuoteTime has never been easier!

About Haven insurance  

Haven Taxi Insurance is one of the few motor insurance firms to have their main office in Gibraltar. They began operations back in 2002 by providing both home and vehicle insurance policies. Their policies are in compliance with both UK and EU standards called Solvency II. They are a privately owned insurance company that can provide policies for those drivers that are having difficulty finding a policy that fits their needs and situation.

What types of policies does Haven offer?

This firm has 7 different categories of policies they issue to their clients, including;

1. Private Cars

Private cars for social, pleasure and domestic uses along with those that must have a telemetric device or short term and temporary policies. The levels of cover include Comprehensive, Third Party Fire and Theft along with Third Party Only.

2. Commercial vehicles

Commercial vehicle policies to meet a wide variety of needs for businesses in the UK.

3. Fleet policies

Fleet policies are designed to meet the special needs of a taxi business, as well as those of a courier business and credit car hire service.

3. Motor trade

Motor Trade road risk cover is made for the professionals in the vehicle trader business.

4. Taxis

Taxi policies include both Haven PCO car insurance for private hire types and public taxis. Cover can be billed annually or as a temporary policy.

5. Learner Driver

Learner driver policies are issued on a short-term basis to help a person obtain a driving licence.

6. Home Insurance

Household cover for both the occupied and unoccupied buildings. These can be for the long or short term.

Haven Instructions if you are Involved in an Accident

This generic information that should be followed if you are involved in any road accident. Haven specifically requests that you report any accident, however small, within 24 hours of it occurring by calling: 0345 092 0700 or texting “CLAIM” to 83118.

1. Get every one into a safe position, away from any traffic, before you start exchanging details.
2. Never admit liability for causing the accident
3. Take note of the names, addresses, and phone numbers of everyone involved in the accident.
4. If safe to do so, take pictures of the vehicles, the registration numbers of the vehicles, damage caused as a result of the accident and any passengers.
5. If safe to do so also try to take pictures of the accident scene and anything else you feel may assist us in the handling of a claim.
6. Take note of the names, contact details and addresses of any witnesses present.
7. Notify the police at the scene of the accident if any party is injured.

Does Haven insurance cover you for driving outside the UK?

Provided that your car is being used for social, domestic, and pleasure purposes, Haven will provide you with the minimum level of cover required by law in any country that is a member of the European Union. Current members are :

Edit

AustriaFranceNetherlands
BelgiumGermanyPoland
BulgariaGreecePortugal
CroatiaHungaryRepublic of Ireland
CyprusItalyRomania
Czech RepublicLatviaSlovakia
DenmarkLithuaniaSlovenia
EstoniaLuxembourgSpain
FinlandMaltaSweden

Please note, your cover is reduced to third party only, in the above countries. This minimum cover is only provided if you have a valid Green Card (international Motor Insurance Card) for Your Car. If You don’t already have a Green Card for Your Car, You must contact Your Broker at least 48 hours before travelling to

Haven taxi Insurance reviews:

Haven Taxi Insurance Reviews

One common rule of reviews is that most people who leave them are upset. Happy customers rarely think about leaving a review. That said, what has been noticed is that Haven does pay out on claims, but generally, it takes months. This is normal for the insurance industry.

Trustpilot users have given Haven Taxi Insurance mixed reviews, averaging between three and four stars. They have received positive reviews for affordable rates and customer service, while others have found obtaining a quote difficult. It’s important to remember that individual experiences may vary and not all customers will encounter the same issues. Best to also check private hire and taxi forums for further insight to other users experience of the private hire insurance and taxi insurance products.

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How do I make a claim on my Haven Taxi insurance policy?

Similar to making a car insurance claim, it is vital to report a taxi insurance claim as soon as possible. With Haven, it must be reported within 24 hours of the incident. Claims can be reported over the phone or online and the claims departments is open 24/87 265 days per year. The process will be similar as described below. It is important to report any incident even if you do not intend to make a claim, as in some cases the other party may later claim for costs. Example, they claim for replacement car hire or later claim they have been injured ( it does happen). Failure to report prevent excessive claims of this nature.

Report the claim as soon as possible, at least within 24 hours.
Call the claim’s hotline, 0173 2747100.
If unable to phone, they will also accept text message and call you back. Simply text “CLAIM” to 83118.
Have all the information ready, including date, time, details of any other vehicles, the insurance policy number of the other party, police report (if applicable), and be ready to share with the claims department.
If your policy schedule includes provision of a replacement taxi, Haven will put you in contact with a trusted provider. If the accident was not your fault, check with HAVEN if the other party has valid insurance that will cover any claim made for replacement taxi when your vehicle is being repaired.
Haven will evaluate and process your claim. They will take steps to safeguard against excessive claims on your policy and inform you of any liabilities based on your policy schedule (e.g., the excess amount).

Multi Quote Time provides access to multiple brokers who would be happy to send multiple quotes to help you find the policy they that meets with your driver requirements and is affordable.

Haven Insurance Services Contact Numbers

Here’s how you can contact Haven for any questions or concerns.

Their headquarters is located in Ocean Village, Gibraltar and is open for business. Since travelling there is time-consuming, they also have a general email account set up to handle questions. They also have a phone number that can be called.

If someone has a complaint, there is a special email address that can be used to contact a representative at Haven. The phone number they have listed for complaints is the same one used for general inquiries.

Phone

345 092 0704

Email

nfo@haven.gi

Address

Haven Insurance
No 1 Grand Ocean Plaza, GX11 1AA, Gibraltar

What you need to get quotes at MultiQuoteTime.co.uk

To ensure you can quickly receive multiple insurance quotes for your taxi cab, please have the following information ready:

taxi registration: Can also enter make and model and select from drop down list
What type of vehicle is it? Choose from list that includes Black Cab, MPV, Minibus, Car / Saloon or other
maximum number of passengers
Indication of the taxi current value.
Details of cover required and details of the driver

Haven Taxi Insurance FAQ’s

UK Taxi Insurance Provider Guides

Informational guides to UK taxi insurance providers. MultiQuoteTime is an Introducer Appointed Representative and is not affiliated with the providers listed below. The guides provide some details about the provider and attempt to highlight the key elements of what they offer.

Penk

Guide to Penk’s taxi insurance options, cover types and how to apply

Nelson Insurance

What Nelson Insurance offers taxi drivers and the alternatives to consider

Flag

Flag’s taxi cover explained, including eligibility, options and how it compares

Bells

A guide to Bells for private hire, hackney and PCO taxi drivers

Insurhur

Insurhur’s taxi cover explained, including policy types and driver eligibility

Freeway

What Freeway offers UK taxi drivers and how their cover is structured

Haven

A guide to Haven’s taxi cover, driver eligibility and policy options

Towergate

Towergate’s taxi insurance range explained, covering fleets, private hire and hackney

Aviva

Aviva’s taxi and PCO cover options for UK drivers, explained

Acorn

Our guide to Acorn’s taxi cover for hackney, private hire and fleet drivers

Westminster

Westminster’s taxi insurance explained, including underwriters and cover types

Collingwood

What Collingwood offers UK taxi drivers and who their cover suits best

Patons

A guide to Patons’ taxi insurance and the kind of drivers they quote for

Cover My Cab

Cover My Cab’s taxi policies, specialisms and how to get a quote

Riviera

Riviera’s taxi cover explained, with options, eligibility and alternatives

MultiQuoteTime Ltd Does not recommend any insurance companies. Services offered by this provider may change over time. Always check Ts&Cs. The information contained on this webpage is for editorial purposes only and not intended as financial advice

Eamonn Turley
Last Updated: 14 Feb 2026
Reviewed by: Eamonn Turley, Insurance Specialist
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